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Take the Churchill
challenge. Can he
get you a better home insurance quote? Oh,
yes!!
There is a lot more to the Churchill Insurance company, though, than just
a canine emblem; they are now one of the biggest insurance groups in
Britain, with products as diverse as motorcycle, car, van, travel, pet,
breakdown, and home insurance in their portfolio. They were established
back in 1989 and sold car insurance direct to the client, rather than
selling through middlemen which was then the normally accepted method;
since they were not having to pay out expensive commissions they were able
to offer their policies at a very reasonable price and the company
prospered! In 2003 they were taken over by the National Westminster Bank,
now part of the Royal Bank of Scotland group, which has given them the
strong financial foundations which are essential for long-term stability.
One practice inherited from RBS is to have all call centres
situated in the UK; no matter how hard working and well educated call
centre staff are, it is often much easier to understand someone who shares
your own language and culture when you have something as important as your
financial security to discuss! Their staff don't only advise on insurance
matters either, they telephone about a thousand of their customers each
month to find out just what they thought of the service that they were
receiving, to see if there is room for improvement in any way. A measure
of their high standards of service can be gauged from the fact that
Churchill Insurance were awarded the prestigious Investors in People
recognition; this sets out standards and practices that companies can
follow in order to train their staff to the highest levels in order to
deliver the service that the customers, quite rightly, expect. In 2000
Churchill started to trade online, and now helps hundreds of thousands of
people a year who are looking for the right insurance, at the right price! click here for
to visit the
churchill insurance
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